Our 7-Day Return Policy across Pakistan ensures that customers can shop confidently, knowing they have the option to return products under certain conditions within a week of receiving them. Here’s how it works:
Conditions for Return:
1. Eligibility: Returns are accepted if the product is incorrect, defective, damaged, or has missing parts upon delivery. Notify us immediately in such cases.
2. Original Condition: The product must be in unused, resalable condition with original packaging, labels, manuals, and accessories intact.
3. Return Window: Customers have 7 days from the date of delivery to initiate a return. In cases of visible physical damage, please report it within 24 hours.
4. Ineligible Products: Items like easy-to-assemble(ETA), innerwear, personal care products, and products that show signs of use are not eligible for return.
5. Items that are delivered in unassembled form like clothes racks etc. are also not eligible to be returned.
How to Return
To initiate a return, contact our support team via our WhatsApp number 03111690666 or our drop us an email to our email ID techmanistan@gmail.com with order number and photos of the issue. Once received, our team will inspect the product. If eligible, a replacement or refund will be processed.
For a hassle-free experience, please ensure that products meet the above criteria before requesting a return. Our goal is to provide top-notch service and make shopping with us a positive experience